Introduction
Telos Press Publishing is committed to providing a superior experience for our readers. To enable us to do this, we need to gather and use certain information about individuals. Individuals about whom we gather information include our readers, customers, affiliates, business contacts, and other people the organization has a relationship with or may need to contact. This policy describes how this personal data is collected, handled, and stored to meet the company’s data protection standards and to comply with the law.
Why This Policy Exists
This data protection policy ensures that Telos Press Publishing:
- Complies with data protection law and follows industry best practices
- Protects the rights of readers, customers, affiliates, and partners
- Is open about how it stores and processes individuals’ data
- Protects itself from the risks of a data breach
EU General Data Protection Regulation (GDPR) Protection Law
The GDPR (General Data Protection Regulation) protection law describes how organizations who conduct business with individuals or entities located in EU (European Union) nations must collect, handle, and store personal information. These rules apply regardless of whether data is stored electronically, on paper, or in any other manner. To comply with the law, personal information must be collected and used fairly, stored safely, and not disclosed unlawfully.
The EU GDPR is underpinned by eight core principles. These principles state that personal data must:
- Be processed fairly and lawfully
- Be obtained only for specific, lawful purposes
- Be adequate, relevant, and not excessive
- Be accurate and kept up to date
- Not be held for any longer than necessary
- Processed in accordance with the rights of data subjects
- Be protected in appropriate ways
- Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection
1. Policy Statement
Every day our business will receive, use, and store personal information about our readers, customers, affiliates, partners, and colleagues. It is important that this information is handled lawfully and appropriately, in line with the requirements of the General Data Protection Regulation (hereafter referred to as the “Data Protection Requirements”). We take our data protection duties seriously, because we respect the trust that is being placed in us to use personal information appropriately and responsibly.
2. About This Policy
This policy and any other documents referred to in it set out the basis on which we will process any personal data that we collect or process. This policy may be amended at any time. The company as a whole is responsible for ensuring compliance with the Data Protection Requirements and with this policy. Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to Telos Press via email at privacy@telospress.com.
3. What Is Personal Data?
Personal data is defined as data (whether stored electronically or paper based) relating to a living individual who can be identified directly or indirectly from that data (or from that data and other information in our possession). Processing is any activity that involves use of personal data. It includes obtaining, recording, holding, organizing, amending, retrieving, using, disclosing, erasing, or destroying the data. Processing also includes transferring personal data to third parties under privacy control conditions. Sensitive personal data includes contact info, address, session activity on the platform, and IP location. Sensitive personal data can only be processed under strict conditions and used for the express purpose for which it was collected.
4. Data Protection Principles
Anyone processing personal data must ensure that data is:
- Processed fairly, lawfully, and in a transparent manner
- Collected for specified, explicit, and legitimate purposes, and any further processing is completed for a compatible purpose
- Adequate, relevant, and limited to what is necessary for the intended purposes
- Accurate and, where necessary, kept up to date
- Kept in a form that permits identification for no longer than necessary for the intended purposes
- Processed in line with the individual’s rights and in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing using appropriate technical or organizational measures
- Not transferred to people or organizations situated in countries without adequate protection and without first having advised the individual
5. Fair and Lawful Processing
The Data Protection Requirements are not intended to prevent the processing of personal data but to ensure that it is done fairly and without adversely affecting the rights of the individual. In accordance with the General Data Protection Regulation (GDPR), we will only process personal data where it is required for a lawful purpose. The lawful purposes include (among others): whether the individual has given their consent, the processing that is necessary for compliance with a legal obligation, or the processing that is necessary for the legitimate interest of the business. When sensitive personal data is being processed, additional conditions must be met.
a. Collection of Information
We receive and store information about you such as:
Information you provide to us: We collect information that you provide to us, which includes: your name, email address, address, postal code, institutional affiliation, payment method, and telephone number. We collect this information in a number of ways, including manual entry while you are using our service, interact with our customer service, participate in surveys or marketing promotions, provide reviews or ratings, taste preferences, set preferences in your account settings, or otherwise provide information to us through our service or elsewhere.
Information we collect automatically: We collect information regarding you and your use of our service, your interactions with us and with our advertising, as well as information regarding your computer or other devices used to access our service. This information includes:
- Your activity on our platform
- Details regarding your interactions with our customer service
- In the event that you initiate phone support, your phone number
- Device IDs or unique identifiers, device and software characteristics (such as type and configuration)
- Connection information, statistics on page views, referral URLs, IP addresses, and standard web log information
- Information collected via the use of cookies and other technologies, including ad data (such as information on impressions delivered to a cookie, the site URL where the impression was delivered, as well as the date and time).
b. Use of Information
We use the information we collect to provide, analyze, administer, enhance, and personalize our services and marketing efforts, to process your registration, your orders, your payments, and your communication on these and other topics. Our primary aim is always to enhance the user experience. We do so in several ways using the data that we collect, but a few examples are: determining general platform usage, required action item completions, login details, etc., which then helps us to identify difficulties within the platform, which we can then use to take action to minimize the effort on the user’s end. We collect other information, such as most visited links on our website, which then helps us conclude which content was most viewed, enabling us to create additional content geared toward our users’ needs and personal preferences.
6. Processing for Limited Purposes
In the course of our business, we may collect and process personal data, which may include data that we receive directly from a data subject and data we receive from other sources including location data, business partners, and subcontractors who work technical, payment, and delivery services, and other capacities. We will only process personal data for the specific purposes or for any other purposes specifically permitted by the Data Protection Requirements.
7. Adequate, Relevant, and Non-Excessive Processing
We will only collect personal data to the extent that it is required for the specific purpose or purposes notified to the data subject.
8. Accurate Data
We will ensure that personal data we hold is accurate and kept up to date. We will take all reasonable steps to destroy or amend inaccurate or out-of-date data.
9. Timely Processing
We will not keep personal data longer than necessary for the purpose or purposes for which it was collected. We will take all reasonable steps to destroy or erase from our systems all data that is no longer required.
10. Data Security
We will take appropriate security measures against unlawful or unauthorized processing of personal data and against the accidental or unlawful destruction, damage, loss, alteration, or unauthorized disclosure of or access to personal data transmitted, stored, or otherwise processed. We will put in place procedures and technologies to maintain the security of all personal data from the point of the determination of the means for processing and point of data collection to the point of destruction. Personal data will only be transferred to a data processor if he or she agrees to comply with those procedures and policies, or if he or she puts in place adequate measures himself/herself.
We will maintain data security by protecting the confidentiality, integrity, and availability of the personal data, defined as follows:
1. Confidentiality: Only people who are authorized to use the data can access it.
2. Integrity: Personal data should be accurate and suitable for the purpose for which it is processed.
3. Availability: Authorized users should be able to access the data if they need it for authorized purposes.
11. Subject Access Requests
To these ends, the company has a privacy statement setting out how data relating to individuals is used by the company. Individuals must make a formal request for information we hold about them via email at privacy@telospress.com.
12. Changes to This Policy
We may modify this policy statement at any time, but we will provide prominent advance notice of any material changes to this statement, such as posting a notice on our website or sending you an email, to provide you the opportunity to review the changes and choose whether to continue using the services.
