Subscribing to Telos
Does <em>Telos</em> accept orders from subscription agents?
Yes, we accept orders from agents including EBSCO, Harrassowitz, and others. Our agent policies are provided in
this letter.
Does <em>Telos</em> work with consortia?
Telos Press would be happy to discuss consortial arrangements. Please
contact the publisher, Maria Piccone.
Does an online subscription include back issues?
Online subscribers for the 2024 year also receive complimentary access to the online Telos archive for the years 2014 to 2023.
Does an online subscription include perpetual access?
Each online subscription year purchased includes perpetual access to the subscribed year’s issues.
Is the online backfile available for purchase?
The first 50 years of the online archive is now available for purchase. The 50-year backfile, from 1968 to 2018, can be purchased for perpetual access for $5,000. Payment can be made in two installments over two years. Please contact the publisher at
piccone@telospress.com for more information.
Providing access to the full online archive of Telos is a great way to support students who might be interested in our TELOSthreads program.
Is there a maintenance fee for the online backfile?
The maintenance fee for the online backfile is $50/year, however this fee is waived for institutions that have a current subscription to Telos.
How do I arrange free trial access to the online version?
Your institution may qualify for a free trial. Please
contact us to begin this process.
Subscription Policies
Are the subscription policies "library friendly"?
Yes, we offer a number of library friendly policies:
• Simultaneous, multi-user access
• Archiving through LOCKSS
• Full compliance with standards with HighWire Press
Is a site license required for access?
We do not require a site license, but prefer to use the SERU statement.
Why does Telos Press recommend SERU rather than a site license?
Negotiating licenses is very time consuming, and we believe SERU is a good alternative. We do strongly prefer that institutions agree to use the SERU (Shared E-Resource Understanding). Now a NISO standard, a copy of the document, and more information is available on the
NISO website.
Is there a grace period for subscribers if the renewal payment is not received by December 31st?
Yes, there is a 90-day grace period for renewing subscribers.
Is there a fee for changing from a print to an online subscription?
Yes, there is $50 processing fee when institutions change their subscription from print to online.
What is the mailing address for institutional subscription payments?
Check payments should be sent to:
Telos Press Publishing
431 East 12th Street
1R
New York, NY 10009
Payment by check in US dollars is preferred.
What is your cancellation policy for subscriptions?
All subscription purchases are final. No refunds will be made for print, online, or print/online subscription purchases.
Is alumni access included in the institutional subscription?
Yes, alumni who connect to the library via their university account have access to the library’s online subscription.
Is multisite access included in the subscription?
Multisite access can be negotiated. Please
contact us for more details.
Is transnational access included in the subscription?
Transnational access can be negotiated. Please
contact us for more details.
Online Subscription Activation
How do I obtain our customer number for activation?
Once we receive your order and payment information from your subscription agent or directly from you, we will assign your
Telos account number. If we have an email address for your institution, we will notify you of the customer number. This customer number will be your user name and password for administering the account on the
Telos site. (Or, you may use the HighWire portal if you are familiar with it.)
If you have not already received your Telos account number from us or your subscription agent, please contact us.
How do I activate an online subscription for my institution?
1. Visit
http://journal.telospress.com/cgi/activate.
2. Enter your institution’s Telos Customer Number. (If your institution has an e-mail address on file, activation instructions with customer number included will be sent when your order is processed. If your institution has multiple customer numbers, you will receive an e-mail for each one.)
3. Click “Submit,” which will produce an activation form.
4. Complete the form to activate your access to Telos. The e-mail address provided will be used to contact you regarding electronic access.
5. Click “Send form.”
6. Click the button at the top of the page to register your institution’s IP addresses.
7. Click “Save.”
8. Your institution should now have access to Telos. You will receive a confirmation e-mail from HighWire Press to the e-mail address provided.
9. If you have any questions logging into your account, please use the Feedback link on the journal website
Information for Administrators
Customer Service
How do I contact Telos Press's customer service?
Click
here here for full contact information.
Are there other ways to obtain <em>Telos</em> back issues that are listed as "sold out" on the Telos Press website?
While some of the earlier Telos back issues are no longer in print, the complete Telos archive is now available online to institutional subscribers. In addition, microform or facsimile copies of some back issues may be obtained through the UMI Periodicals in Microform service of the National Archive Publishing Company, 300 North Zeeb Road, P.O. Box 998, Ann Arbor, MI 48106-0998.
